At CozyCritterSupply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from CozyCritterSupply, we may collect the following information:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Order history and transaction details
• Device information such as IP address and browser type
• Information related to how you interact with our website

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide shipping and tracking updates
• Improve your shopping experience
• Respond to customer service inquiries
• Prevent fraud and maintain website security
• Send promotional emails and updates (you can unsubscribe anytime)

Payment Security

All payments are securely processed through trusted third-party payment providers. CozyCritterSupply does not store your full payment card information on our servers.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience. These technologies help us understand customer preferences and enhance our services.

You can disable cookies through your browser settings at any time.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Email marketing platforms
• Website analytics providers
• Shopify and Shopify-related services

These providers only receive the information needed to perform their services.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

CozyCritterSupply does not knowingly collect personal information from children under the age of 13.

Data Security

We take reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: cozycrittersupply@gmail.com