Welcome to CozyCritterSupply. Throughout the site, the terms “we,” “us,” and “our” refer to CozyCritterSupply. We operate this website and online store to provide customers with high-quality pet supplies and a seamless shopping experience.

By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”), including any policies referenced herein. If you do not agree to these Terms, please do not use our website or services.

SECTION 1 – ONLINE STORE USE

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given permission for any minor dependents to use this site under your supervision.

You may not use our products or website for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

SECTION 2 – PRODUCTS & SERVICES

We strive to display our products and product images as accurately as possible. However, colors and product appearance may vary slightly depending on your screen settings and device.

We reserve the right to:

• Modify or discontinue products at any time
• Limit product quantities
• Refuse service or orders at our discretion

All product descriptions and pricing are subject to change without notice.

SECTION 3 – ORDERS & BILLING

By placing an order, you agree that:

• All billing and account information provided is accurate and complete
• You are authorized to use the payment method provided
• Your purchases are for personal use only

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.

SECTION 4 – SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed. CozyCritterSupply is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other factors outside our control.

Once an order has been shipped, risk of loss transfers to the customer.

SECTION 5 – RETURNS & REFUNDS

Returns and exchanges are handled according to our Refund Policy. Please review our Refund Policy before making a purchase.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of CozyCritterSupply and may not be copied, reproduced, or used without written permission.

Unauthorized use of our content may violate copyright and trademark laws.

SECTION 7 – THIRD-PARTY SERVICES

Our store may use third-party tools and services, including payment processors, analytics tools, and apps powered by Shopify.

We are not responsible for third-party services or websites linked through our store.

SECTION 8 – SHOPIFY

Our store is powered by Shopify, which provides the eCommerce platform that enables us to sell our products and services online securely.

SECTION 9 – USER COMMENTS & FEEDBACK

If you submit comments, reviews, suggestions, or other content, you grant CozyCritterSupply the right to use, edit, publish, and share such content without restriction.

We reserve the right to remove content that is unlawful, offensive, abusive, or violates these Terms.

SECTION 10 – PROHIBITED USES

You may not use this website:

• For unlawful purposes
• To violate intellectual property rights
• To spread malware, spam, or harmful code
• To collect personal information from others
• To interfere with the security or functionality of the website

Violation of these Terms may result in termination of access to our services.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free use of our services.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, CozyCritterSupply shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

SECTION 13 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 15 – CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Email: cozycrittersupply@gmail.com